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Phone payments

Phone payments enable your bills and invoices to be paid via an automated telephone service - interactive voice response (IVR).

Your customers call your 13,1300 or 1800 payment service and use their Visa, MasterCard, American Express or Diners Club International cards. Alternatively, they can trigger a payment from their nominated cheque or savings account using customer initiated direct debit.

All you have to do is print the phone number on your invoice. You can include this as one of your payment alternatives. A typical wording could be:

Pay your invoice over the phone
Call 1300 830 410 and follow the prompts. Payment can be made by Visa, MasterCard, American Express or Diners.

Payments are reported using a customised remittance file and via the merchant login.

The system is fully hosted by SecurePay and we provide all of the telephony connections. This means that there is no complex hardware or software maintenance requirements for you to manage.

Customised service

The phone payments system can be fully customised to meet your specific business requirements and the script read out to the customer can be entirely branded in your own name.

SecurePay provides:

  • A script template
  • Provisions for your 1300, 1800 or 13 numbers
  • Professional voice-talent recordings
  • A test environment for customer sign-off.

Example

Why not see how easy it is for your customers to pay your bill by phone using SecurePay?

Follow these three easy steps below and make a trial payment.

Step 1

Pick up the phone and dial 1300 667 147.

Step 2

Follow the voice prompts to enter the following trial payment information:
 

  Biller code:   101575
  Invoice number:   00898
  Credit card number:   4444 3333 2222 1111
  Credit card expiry date:   12/16
  Payment amount:   $25.08

Listen for the receipt number.

Step 3

Hang up the phone.

How to activate this service

Call our sales team on 1300 786 756.


Why is SecurePay your best choice ?

Get online fast, with less hassle. SecurePay Online Payments has a simple online application process, with no visits to banks.

Why SecurePay? >

Developer Centre

SecurePay integrates with major shopping carts, as well as custom-built websites. SecurePay Online Payments' APIs
remain unchanged.

Developer Centre >